FragranceNet Reviews
(Rated by 1843 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
37
%OFF35
%OFF30
%OFFOverall Rating
4.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Price & Quality4.7
- Good Value4.5
- Return Policy5.0
- Customer Service4.0
Recent Customer Reviews (8)
Carol Williams
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Kathleen Morrison
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Grace Wylie
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Marcial Jaime
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Gabor van der Woude
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Greg Coplin
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Mikail Umkhayev
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René Kuester
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Payment Methods
Accepted Payment Options:
Prices for items on Fragrancenet.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For FragranceNet credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
FragranceNet Pros & Cons
Pros
1
Large Inventory: FragranceNet.com offers an extensive inventory of over 17,000 brands, making it one of the largest perfume websites in the world.
2
Discounted Prices: All products, including perfumes, colognes, skincare items, makeup, and haircare products from well-known brands, are offered at discounted prices.
3
Authentic Products: FragranceNet.com guarantees that all of the products showcased throughout are 100% original brand names.
4
Fast Shipping: Customers have praised FragranceNet.com for its fast shipping.
5
User-Friendly Experience: The website ensures a user-friendly experience with easy navigation.
6
Reliable: The platform's reliability is underscored by an "A+" Better Business Bureau rating.
7
Extensive Inventory: Offers over 17,000 different perfumes and a wide selection of hair care, skin care, and makeup products.
8
Competitive Prices: Provides high-end fragrances at 50% to 60% off department store prices.
9
Free Delivery: Free delivery on orders over $59.
10
Customer Service: Generally praised for its helpful customer service, although some issues have been reported.
11
Subscription Program: Offers a monthly fragrance subscription service called Purpl Lux Club.
CONS
1
Shipping Delays: Customers have reported issues with slow shipping, including delays and broken bottles.
2
Quality Issues: Some customers have received fake or poor-quality products, particularly with discontinued fragrances.
3
Customer Service Issues: Some customers have experienced difficulties in contacting customer service or receiving responses.
4
Return Policy Issues: Some products have no returns, and there have been reports of long delays in processing returns.
5
Mixed Reviews: The overall rating is mixed, with 1.6 stars from 427 reviews on Sitejabber, indicating general dissatisfaction.
FragranceNet Features and Benefits
Features
Large Inventory
Offers an extensive inventory of over 17,000 brands, making it one of the largest perfume websites in the world.
Discounted Prices
All products including perfumes, colognes, skincare, makeup, and haircare from well-known brands are offered at discounted prices, up to 50-60% off department store prices.
Authentic Products
Guarantees that all products are 100% original brand names.
Fast Shipping
Customers praise fast shipping, with standard U.S. shipping in 4-7 business days and options for express and 1-day shipping.
Free Shipping
Offers free standard shipping on orders over $59.00.
User-Friendly Experience
Ensures a user-friendly experience with easy navigation.
Reliable
Underscored by an 'A+' Better Business Bureau rating.
Purpl Lux Subscription Club
Monthly subscription with special introductory pricing of $6.95 for the first month, including travel atomizer and case filled with chosen scent.
Helpful Customer Service
Generally praised for helpful customer service.